by Hit Rate Solutions | Mar 17, 2021 | Uncategorized
February 3rd of 2021- The list of Top Virtual Assistant Companies 2021 was released by Superbcompanies.com. The list includes the top virtual assistant companies that offer online services to individual entrepreneurs, startups, and large corporations. Only those...
by Hit Rate Solutions | Mar 15, 2021 | Uncategorized
When prospects or customers call you, what does it take to provide excellent customer service? This type of work requires more than just a pleasant greeting followed by a cheerful voice. Any individual representing a company should be ready to answer many different...
by Hit Rate Solutions | Mar 13, 2021 | Uncategorized
Years ago, we had a friend that hired a virtual assistant. On her first day on the job, she showed up late. On the second day, she called in sick, and she got fired by the third day. That isn’t what our friend was expecting when he hired his first virtual...
by Hit Rate Solutions | Mar 13, 2021 | Uncategorized
The customer support representative role has been around the world and back. It has taken on a large array of forms from remote work to outsourced, and now it has made its way back to the office. What was labeled once as cheap and unnecessary has currently been viewed...
by Hit Rate Solutions | Mar 13, 2021 | Uncategorized
The business world is very competitive, and providing excellent customer service can’t be stressed enough. The tone of voice plays a crucial role and can demonstrate your empathy, expertise, or any attribute you would like to project to your customers, and that...
by Hit Rate Solutions | Mar 12, 2021 | Uncategorized
What are the common outsource planning problems that businesses encounter and how to solve them? Strategy is crucial for efficient outsourcing. One of the most important outsourcing issues is to have a clear-cut understanding of how an outsourced project fits into a...
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